Maintenance Supervisor - (Spartanburg) in Greenville, South Carolina For Sale

WHY NHE? Our History In xxxx Harris and Nancy Davis formed the Company (formerly, N&H Enterprises, Inc.) as a developer and builder of residential subdivisions. Over a period of more than 40 years, the Company has evolved to include many facets of real estate development and property management. For example, in xxxx the Company began managing affordable apartment communities for the elderly in South Carolina. Since that time our reach has grown to include managing other types of affordable housing in South Carolina, as well as conventional/market rate multi-family properties in the Southeast and homeowners associations in Upstate South Carolina. We also provide social services coordinators across the country. NHE, Inc. is organized into several Business Units: Conventional Property Management, Affordable Property Management, Associations Management, Service Coordination, Development, and Corporate Services (finance, accounting, human resources, payroll and information technology). We employ over 160 people working in 15 states. Taylor Davis, President, leads day-to-day operations and business development, working from our Greenville, South Carolina corporate headquarters. While NHE has grown in size and sophistication over the years, we strive to maintain a family atmosphere. Our Mission Statement NHE provides professional and caring services to improve the homes and quality of lives of residents in the diverse communities we serve. We value our relationships with residents, employees, property owners and vendors, acting with integrity and fairness at all times. Our motto is: Improving homes and lives every day. Working at NHE NHE employees are part of an organization which is a leader in its fields and which affords employees opportunities to be successful and to share in its success. To be a successful NHE employee, one must be professional, caring and flexible, demonstrate a strong customer service attitude, and act with integrity and fairness at all times. NHE has invested heavily in technology so employees have the tools to perform their jobs effectively and efficiently. NHE values training and education. Many of our employees are certified professionals. We actively participate in industry trade associations and attend industry conferences. NHE provides a competitive benefits package to full-time employees. We pay 100% of employee-only BlueChoice health insurance premiums. We provide Company-paid short and long-term disability insurance. We offer a 401 (k) Retirement Plan with Company matching contributions. We offer generous Personal Time Off (PTO) and 11 paid holidays. NHE pays its employees on a bi-weekly basis via direct deposit; the work week runs from Thursday to Wednesday. At this time, we are hiring a Maintenance Manager! Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required. ESSENTIAL DUTIES AND RESPONSIBILITIES : Under direction of the Community Manager, supervises and schedules maintenance activities for apartment community and maintenance staff. Work with the office team and Community Manager (ie, walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Community Manager. Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager. Communicate assignments and major tasks to employees. Make sure they have all the instructions necessary to complete assignment properly. Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed. Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc. Assist Community Manager in recruiting and interviewing potential staff members. Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments. Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority. Assign Service Requests equally to Maintenance Technician(s). Monitor the completion of Service Requests in order to limit call backs. Coordinate warranty work orders with Vendors. Monitor the number of times a specific repair must be repeated. Determine course of action. Coordinate, schedule and prepare vacant apartments for move-in. Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action. Ensure all repairs/replacements necessary for apartment to be occupied are completed. Ensure all trash from apartments are cleaned out before, during and after make-ready activity. Coordinate and schedule appropriate safety and skills training for maintenance employees. Assess training needs of maintenance employees and along with Community Manager, Training Director and Service/Safety Coordinator, provide input for training programs. Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills. Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted. Provide initial safety and safety equipment training for all new employees. Identify and correct hazardous community conditions. Tour property daily to look for needed maintenance and liability hazards and report to Community Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors. Periodically complete written property safety audits. Coordinate, schedule, and perform preventive maintenance on equipment and apartments. Order supplies and managing maintenance budget. Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs. Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items. Provide input to Community Manager in determining needs for next fiscal year budget. Attendance is an essential job function. May be requested to assist in other areas of community including office support, etc. depending on needs. Assist with hazardous weather problems, fires, floods, freezes, etc. Responsible for overall organization and cleanliness of work areas and maintenance shops. Attends and participates in industry and NHEs training programs as required. responsible for vendor management, contract monitoring and quality control Performs the tasks of subordinate associates as needed KNOWLEDGE, SKILLS AND ABILITIES: SPECIFIC SKILLS/EQUIPMENT o Computer o Propane torch (Plumbing) o Steam clean/shampoo machine o Key machine o Sewer machine o Sink machine o Leak detector o Ampro meter o Volt meter o Manifold gauges o Charging cylinders o Boilers o Spray paint rig o Air conditioners o Appliances o Water heaters o Welding torches (A/C) o Hand tools Must be able to perform all facets of apartment make-ready. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills Ability to handle multiple tasks and prioritize duties and responsibilities. Attention to detail Must have the ability to work with little direction maintaining confidentiality and professionalism. Be a team player SUPERVISORY RESPONSIBILITIES: Under direction of the Community Manager, supervises on-site maintenance staff, which may include Grounds-keeper(s), Housekeeper(s), Make Ready Technician(s) and Maintenance Technician(s). HOW TO APPLY: Reply to this job posting with your resume and salary expectations.
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